This is why we offer identity protection services. Protecting your financial well-being is as important as protecting your health. However, using a BlueCard provider can be more cost-effective. You can receive urgent or emergency care from any provider. NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.Through the BlueCard ® and Blue Shield Global Core programs, you have access to care across the United States and urgent and emergency care around the world. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities. Wellvolution is a registered trademark of Blue Shield of California. Blue Shield of CA PPO members that are living outside of the United States can contact Member Services at 1 (800) 60004141 for questions or assistance those living in Chile, Mexico or Nicaragua please use 1 (916) 738-8280. †Accolade is available only to members enrolled in the Blue Shield of CA PPO - Accolade plan and Blue Shield of CA PPO - Accolade Medicare Opt-Out plan 20. Blue Shield reserves the right to terminate this program at any time without notice. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Members or self-insured plan participants should access those covered services prior to using the discount program. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. * These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. (Not available for Blue Shield of CA PPO members living outside of the United States. Learn more about how Accolade supports you below. Your Accolade Health Assistant will take the time to get to know you and understand your needs, while partnering with a team of doctors, nurses and benefits specialists to help support you each step of the way and guide you to the right care.
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